All personalized ornaments are processed within 1–2 business days and shipped from U.S. facilities, with standard delivery typically taking 3–5 business days and free shipping available on orders over $15. Tracking details are provided upon shipment, though holiday peaks or unforeseen carrier issues may cause delays.

All ornaments are made to order and personalized just for you.
Most orders are processed within 1-2 business days.
During peak holiday periods, processing may take slightly longer.

Estimated delivery times begin after processing:
• Standard Shipping: 3-5 business days.
• Expedited Shipping: 2-3 business days.
Delivery times are estimates and may vary by destination and carrier

Orders over $15 qualify for free Standard Shipping within the United States.
Faster shipping options are available at checkout.

Orders are fulfilled from our U.S. based production facilities to support fast and reliable delivery.

Once your order ships, you will receive a confirmation email with tracking details so you can follow your package.

During busy holiday periods, processing and transit times may be slightly longer. We recommend ordering early for the best delivery experience.

Carrier delays, severe weather, or other events beyond our control may occasionally affect delivery. If your package is delayed or marked delivered but not received, please contact usand we will do our best to help.

Questions about your order or shipping?
We're here to help at support@maxornament.com.